University of Hawaii at Manoa, Honolulu, HI

B.S., Computer Science (expected graduation: Spring 2025)

• ICS 314 Software Engineering
• ICS 355: Security and Trust I

2024 - Present

Project Manager, Inferno Tech

Manage and operate a team of 10 students, representing 3 other campuses. Conducting research, financial palnnig, and market adoption

• prototyping
• e-textile

2022 - Present

Help Desk Consultant, UH Information Technology Services

www.hawaii.edu/its/

 Provide level I and II technical services for clients. Generate reports and records for ticket associated issues using Cherwell application. Troubleshoot hardware, software and networking issues for entire UH system. Support and monitor 10,000+- servers and network AP applications for UH ecosystem. Support over 10 campuses, 20,000 students and 10,000 employees within University of Hawaii system

• Troubleshoot software, hardware and networking issues over the phone
• Answer phone and email responses to the ITS Help Desk

2022 - Present

SBIR/STTR System Management Intern, NASA Ames Research Center;

 SharePoint developer for SBIR/STTR System Management team, Developed Flows that were able to automate tickets within SBIR/STTR Planners, Reviewed Java client-side applications for ProSAMS database, Developed ProSAMs and EHB tracker for enhancements and bugs, Implemented automation for work flows with forms connected SBIR Help Desk teams

• Sharepoint development and Microsoft 365 Office

2024 - 2024